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Public Tickets

Bamdad Chrome Issue with Overlapping SliderClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated September 20, 2019 at 2:08pm   5 Most recent comment from Elated Themes:Hello,You're welcome!Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our the ... accesspublishing1 Homepage - Not featured item Images not displaying correctlyClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated August 29, 2019 at 3:06pm   4 Most recent comment from Elated Themes:Hi there, Even though the original images are fine, these options for Post Item size are set in WPBakery page builder, it creates a new images with these new dimensions, and those are the images it is ... Mary Facebook Share DOesn't work on articlesClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated July 19, 2019 at 10:35am   2 Most recent comment from Elated Themes:Hello,It seems like FB changed something within their API, so please try to use this 3rd party plugin below for social sharing until we find some solution for that issue. Share Buttons → https://w ... Bazlowski Search Results showing Lorem IpsumClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated July 16, 2019 at 9:31am   3 Most recent comment from Elated Themes:Hi there,I'm glad you've figured this one out.If there is anything else that we could help you with, don't hesitate to write in.Best regards!Joey rjaywhitejr Featured ImageClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated May 6, 2019 at 12:57pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.You can try to add this css underneath in Appearance >> Customize >> Additional CSS field: .single-post .eltd-post-image-area {    display : none;}For any other issue you ... Access Publishing Responsive DesignClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated April 24, 2019 at 1:47pm   2 Most recent comment from Elated Themes:Hello,Insert this custom css to Appearance > Customize > Additional CSS  @media only screen and (min-width: 1000px) and (max-width: 1300px) { span.item_inner { padding: 0 10px !important; } } Le ... Access Publishing No mobile logo showingClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated April 23, 2019 at 3:11pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with ... tampajim how to remove side areaClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated April 8, 2019 at 9:32am   2 Most recent comment from Elated Themes:Hello, I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.Just go to Appearance → Widgets → navigat ... ideewhy Can't set up layout that I wantClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated April 5, 2019 at 2:55pm   5 Most recent comment from Elated Themes:Hi there,  I am glad that you managed it. If you need any further assistance, feel free to write back in. Best regards, George WPNewsPlugins Urgent: Widgets Missing After Update (v1.5)Closed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated April 5, 2019 at 7:55am   10 Most recent comment from Elated Themes:Hello there,Glad to hear that!Have a nice day! Robert Mackin RevSliderClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated March 28, 2019 at 7:12pm   2 Most recent comment from Elated Themes:Hi Robert,Regarding Revolution Slider, you'll need to navigate to Dashboard > Plugins and delete the old version and then navigate to Dashboard > Plugins > Install New and upload latest plugin ve ... studiographic FooterClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated March 26, 2019 at 2:31pm   2 Most recent comment from Elated Themes:Hi there,I've answered to this question here: https://elated.ticksy.com/ticket/1934281/ so I will close this ticket. Best regards,Marie Peoples_Pundit Post Meta LocationClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated January 31, 2019 at 3:45pm   4 Most recent comment from Elated Themes:Thank you very much for your considerate update.We wish you best of luck in all your projects.Kind regards,Sean ideewhy Modifying Homepage ModulesClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated January 24, 2019 at 10:17am   5 Most recent comment from Elated Themes:Hi there, I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked. This is because of the new update of the ... Peoples_Pundit Sticky Sidebar: Uncaught failed to find stick parentClosed   Newsroom – A Contemporary Multipurpose Newspaper / Magazine Theme   Updated October 22, 2018 at 2:54pm   9 Most recent comment from Elated Themes:Hello there, Thanks for writing in!We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your p ...