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Public Tickets

eltallerdeideas disabel sticky menuClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated January 15, 2019 at 2:58pm   8 Most recent comment from Elated Themes:Hi there,You're welcome! Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our the ... diaaane portfolio display orderClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated December 10, 2018 at 3:16pm   13 Most recent comment from Elated Themes:Hello,Please note that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out. At the moment, our developers are focused on new vers ... boldonlinesouthafrica Editing Header & inserting sidebar on Home PageClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated October 24, 2018 at 8:00am   10 Most recent comment from Elated Themes:Hello there,I am glad to hear that!1)Unfortunately there is no option to this, but I can provide you custom CSS for that.You should leave your header skin on default:Active color would be main color w ... Cuerography Portfolio Masonry not workingClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated September 5, 2018 at 3:57pm   4 Most recent comment from Elated Themes:Hello there,Great, I am glad to hear it!Could you please check if you have set appropriate dimensions(as I have explained you in my previous answer) and appropriate Attachment image Sizes on your Port ... kartikkumria Import IssueClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated June 15, 2018 at 8:21am   4 Most recent comment from Elated Themes:Hello there,We couldn't access your admin panel with these credentials:Please, provide us correct ones so we can proceed with this. Thanks!Best regards,Marie circus demo content import failure - Help!Closed   Awake - A Vibrant and Fresh Portfolio Theme   Updated February 23, 2018 at 12:42pm   2 Most recent comment from Elated Themes:Hello,As we have already said in your previous ticket >> https://elated.ticksy.com/ticket/1474423/ we checked this in your back-end and as you can see in the following screenshot it seems like you a ... halcyon_33 Back to top button colourClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated November 17, 2017 at 9:27am   8 Most recent comment from Elated Themes:Hello,You can try to add this css underneath in Elated Options >> General >> Custom CSS field: #eltd-back-to-top>span {    color: #fff;    background: -webkit-linear-gradient(left,#e893a1 0,#e840 ... halcyon_33 Header MenuClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated October 23, 2017 at 11:07am   11 Most recent comment from Elated Themes:Hello,Just go to Elated Options >> Header >> and then just Choose desired Header Type. You can change it globally in Elated Options, but you can choose desired Header type and only for some specific p ... halcyon_33 Changing colour on footerClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated September 22, 2017 at 12:18pm   12 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! halcyon_33 social media icons in footerClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated September 19, 2017 at 2:40pm   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! halcyon_33 Changing portoflio images in portfolio slider demoClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated September 14, 2017 at 9:30am   4 Most recent comment from Elated Themes:Hi,You're welcomeIf there is anything else we can do for you, please do not hesitate to ask.Thanks. tambina Mobile HomepageClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated August 31, 2017 at 12:58pm   2 Most recent comment from Elated Themes:Hello there,Thank you for writing in. You can solve the issue you are facing using some Custom Css code like this  @media screen and (max-width:600px){    .eltd-linked-boxes.eltd-linked-boxes-col ... TodyJJ Awake theme crashes wordpress upon activationClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated August 16, 2017 at 10:56am   3 Most recent comment from Elated Themes:Hi, We are so sorry for the delay, as you probably saw there were some issues with ticksy, and since it is third party app we do not have control over it. On the other hand we are so pleased to hear ... TodyJJ demo contentClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated August 16, 2017 at 10:56am   2 Most recent comment from Elated Themes:Hello there, We are so sorry for the delay, as you probably saw there were some issues with ticksy, and since it is third party app we do not have control over it. There is only one demo to be impor ... Mike extra space in mobile menuClosed   Awake - A Vibrant and Fresh Portfolio Theme   Updated August 10, 2017 at 9:24am   4 Most recent comment from Elated Themes:Hi Mike,Thank you for credentials. they really helped us track down the issue.So the spacing exists because of the padding added to the content of that page in the back-end of the page. Once we have e ...