Public Tickets
Krzysztof Pyzik
Actvation problemClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated September 25, 2019 at 3:11pm
3
Most recent comment from Elated Themes:Hello,
Welcome to your support management and thank you for choosing our theme!If you are seeing one of following errors T_PAAMAYIM_NEKUDOTAYIM or unexpected '[':
You need to contact hosting ...
Arun
uploading images to msonary column 4 wide pageClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated September 23, 2019 at 3:01pm
8
Most recent comment from Elated Themes:Hello Arun,You can change how the image is displayed on Masonry Portfolio lists under the Elated Portfolio Settings. For example:Your first portfolio is set to Large Width/Height. So is the portfolio ...
Tracey Falldorf
Portfolio Item Small Masonry Layout - Title Area/Breadcrumb Layout not visible...not showingTitle AreaClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated July 17, 2019 at 2:08pm
2
Most recent comment from Elated Themes:Hi there,Regarding the title area issue, you should deactivate all 3rd party plugins, including those for caching, and if it fixes the issue, acitvate them one by one until you find out which was caus ...
Cosmin237
technical bugClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated July 12, 2019 at 7:53am
6
Most recent comment from Elated Themes:You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on Theme ...
GoujonM
CORS Policy blocked FontawesomeClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated June 27, 2019 at 2:38pm
2
Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!
It seems that you do not have the latest version of the theme and plugins. The issue may be linked to that. You can ...
annchen
logo size / social media shar buttonsClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated June 20, 2019 at 1:18pm
4
Most recent comment from Elated Themes:Hi again,
Perhaps you should decrease Logo Area height:
For other issue, make sure that Always put content behind header option is disabled in settings for your page:
However if this doesn't he ...
annchen
MenueClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated June 19, 2019 at 7:40am
6
Most recent comment from Elated Themes:You're welcome.
If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,Joey
kimcarpenterportraits
designClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated June 17, 2019 at 8:58am
2
Most recent comment from Elated Themes:Hi there,1) If you are asking how to display whole content of a single portfolio item on another page, unfortunately there is no option for that. All you can do with WPBakery shortcodes on random page ...
chrisleslie
video launch from pretty photo optionClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated June 3, 2019 at 2:55pm
4
Most recent comment from Elated Themes:Hi again,Of course, here is the code that is rendered for the page I have created to showcase the Elated Video button shortcode:
[vc_row][vc_column][eltdf_portfolio_list type="masonry" item_type="gal ...
chrisleslie
changing hover colour and othersClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated May 29, 2019 at 1:25pm
3
Most recent comment from Elated Themes:Hi there,I'm glad you've managed to figure this out.Let us know if there's anything else we can help you with.Best regards!Joey
kimcarpenterportraits
instagram feedClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated March 28, 2019 at 4:11pm
2
Most recent comment from Elated Themes:Hi there,Regarding the Instagram issues, please navigate to:your-website.com/wp-admin/options.php page
Then find all the _instagram_ fields and delete them:
If you want to change the Instagram accoun ...
kimcarpenterportraits
contact formClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated March 27, 2019 at 2:43pm
4
Most recent comment from Elated Themes:Hi there,Paste it like this:
.eltdf-portfolio-list-holder.eltdf-pl-standard-shader article .eltdf-pli-image:after {
background-color:#c5a96a;
}
I'm glad that you've manage other issues.� ...
kimcarpenterportraits
menu hover colorClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated March 22, 2019 at 10:34am
2
Most recent comment from Elated Themes:Hi there,Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days.
You can change that in Elated options > Header here:
Change it for the 1st level m ...
Ian62
Solicitation - ReminderClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated February 19, 2019 at 11:34am
2
Most recent comment from Elated Themes:Hello,I apologize about the belated reply - we have been getting a lot of tickets lately and the weekend days are behind us, and our reply times have not been as fast as we would have liked.As you can ...
Ian62
LOGO E MENU strange behavioursClosed
Azalea - A Fresh and Fashionable Photography Theme
Updated January 24, 2019 at 1:09pm
2
Most recent comment from Elated Themes:Hi,
We answered on this through next ticket https://elated.ticksy.com/ticket/1864150/
We are here if you have any additional questions and have a nice day!
Best Regards,Mike