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Public Tickets

ytsan86 Product gallery on the phoneClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated September 27, 2019 at 11:59am   7 Most recent comment from Elated Themes:Hi,This is the default behavior of product images when the Pretty Photo Lightbox feature is disabled. The  images are wrapped in the link of the image ( https://www.screencast.com/t/DiYRMVKx ),� ... ytsan86 Divided menu on mobileClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated September 25, 2019 at 11:54am   3 Most recent comment from Elated Themes:Hello,We are glad that you have managed to resolve this on your own. We will close this ticket.Let us know if here is anything else that you might need our assistance with. 👍🏻 Kind regards,Ral ... jugalkapadia Increase Logo SizeClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated August 14, 2019 at 8:56am   4 Most recent comment from Elated Themes:Hi,We're happy to help!If there's anything else, please let us know.Best regards,John jugalkapadia Responsive view in IPADClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated August 14, 2019 at 8:54am   6 Most recent comment from Elated Themes:Hi,Glad we could help!If you have any other questions, please don't hesitate to ask.Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just ... ee_arun Slider Revolution Import FileClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated August 9, 2019 at 2:59pm   2 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing our theme!Revolution Slider files do not import automatically, and you will need to import these slides manually. First thing you ... Karen Pixelated images at Elated Image GalleryClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated July 8, 2019 at 1:10pm   10 Most recent comment from Elated Themes:Hi again, You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme ... Karen Contact Form Translation with WPMLClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated July 4, 2019 at 11:22am   2 Most recent comment from Elated Themes:Hello there,Please refer to this article:https://wpml.org/documentation/support/language-configuration-files/ and to WPML's support in order to address this issue.WPML is a third party plugin an ... Karen Widget - Instagram title showing twiceClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated June 19, 2019 at 7:38am   6 Most recent comment from Elated Themes:You're welcome.If there is anything else that we can help you with please don't hesitate to ask.Kind regards,Joey Karen Installation error with WPML, Slide Revolution, and othersClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated June 3, 2019 at 3:31pm   8 Most recent comment from Elated Themes:Hello,I've just checked these two tickets and it seems like our support agents already answered to both tickets.For any other issue you are facing please feel free to ask us and we will assist y ... Karen "Contact Us" Page - Issue with Google map, navigation bar, background imageClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated June 3, 2019 at 3:05pm   4 Most recent comment from Elated Themes:Hello again Karen,Unfortunately as of relatively lately Google Maps are no longer free to use on websites. Here you can find their pricing plans for Google Maps API Key: https://cloud.google.com/maps ... Karen Slider Revolution - default title text animation settingClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated June 3, 2019 at 2:05pm   4 Most recent comment from Elated Themes:Hello,Please note that any animation within some demo slider shouldn't be removed after replacing some content → Just go to alter some desired slide/r and then navigate to desired layer, and t ... mrdanielocean Shop imageryClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated April 19, 2019 at 12:55pm   3 Most recent comment from Elated Themes:Hi there,  Thank you for writing in. I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you un ... ilhbms69 wp bakery doesnt workClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated April 8, 2019 at 7:20am   2 Most recent comment from Elated Themes:Hello,We covered this question here: https://elated.ticksy.com/ticket/1958114 so I'll be closing this ticket for now.Giovanni Rachel Revolution SliderClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated February 20, 2019 at 3:09pm   4 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.The folder for the Audrey them ... facialbar561 waiting for help - responsive top barClosed   Audrey - A Charming Multipurpose Fashion Theme   Updated January 24, 2019 at 5:10pm   2 Most recent comment from Elated Themes:Hello,I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.Please note that we've already answered on you ...