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Public Tickets

frafalco Sticky menu logoClosed   TrackStore - An Urban Sportswear Shop   Updated September 19, 2019 at 1:32pm   12 Most recent comment from Elated Themes:Hi there,Sorry for this. You may add this code to Appearance > Customize > Additional Css .eltd-side-menu-button-opener .eltd-side-menu-icon .eltd-side-menu-icon-line { background-color: #fff; } T ... lalexgarofalo purchase code - activationClosed   TrackStore - An Urban Sportswear Shop   Updated August 2, 2019 at 10:33am   2 Most recent comment from Elated Themes:Hello there, Welcome to your support management and thank you for choosing our theme!If you're referring to the purchase code of the plugins that you got after the purchase, they are called bun ... whnb773 Style ChangeClosed   TrackStore - An Urban Sportswear Shop   Updated June 18, 2019 at 11:05am   5 Most recent comment from Elated Themes:Hello,You are welcome. Thanks for the feedback and sorry for the late reply. In the future, please, consider opening a separate ticket if the issue is not relevant to this one.We have tested the fun ... CP3Designs Overlapping Video Not WorkingClosed   TrackStore - An Urban Sportswear Shop   Updated June 13, 2019 at 8:33am   4 Most recent comment from Elated Themes:Hello there,Could you please provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further? Also, if possible please include screenshots and links to the pa ... aguerriero Portfolio output eltd_coreClosed   TrackStore - An Urban Sportswear Shop   Updated May 21, 2019 at 2:03pm   9 Most recent comment from Elated Themes:Hello,Most likely our developers use it (return $html) for some reason but at this moment I can provide you with a solid response about it. It is possible that we added echo $html for printing in som ... msolecases problems changing colorsClosed   TrackStore - An Urban Sportswear Shop   Updated May 17, 2019 at 10:02am   3 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!Regarding this particular issue, most likely the dynamic.css file not being generated. Reasons why this wouldn' ... bongou blank space in storeClosed   TrackStore - An Urban Sportswear Shop   Updated March 27, 2019 at 3:33pm   4 Most recent comment from Elated Themes:You are welcome Let us know if you need anything else.Best,George Rashid_ Dual Carousel IssueClosed   TrackStore - An Urban Sportswear Shop   Updated February 21, 2019 at 2:36pm   2 Most recent comment from Elated Themes:Hello there, Thanks for writing in! We are very sorry about the delay, we were working with limited resources last week!We sincerely apologize, but you should have at least 7 slides because this secti ... Rashid_ Product Thumbnail how to resize?Closed   TrackStore - An Urban Sportswear Shop   Updated February 20, 2019 at 4:30pm   2 Most recent comment from Elated Themes:Hello, 1. Unfortunately, there is no predefined option to change product's thumbnails dimensions.  Achieving this will require some custom coding, but we are not in a position to accept any custom ... Rashid_ Quick View not showing on woocommerce native listClosed   TrackStore - An Urban Sportswear Shop   Updated February 20, 2019 at 3:35pm   2 Most recent comment from Elated Themes:Hello,Unfortunately, that option can be enabled only within Product List settings →Such an option, unfortunately, does not exist within the default shop settings, we are sorry. Achieving this will r ... vmontel RSS feedClosed   TrackStore - An Urban Sportswear Shop   Updated December 5, 2018 at 9:31am   4 Most recent comment from Elated Themes:Hello, Please note that by default, WordPress comes with various feeds. They are generated by template tag for bloginfo() for each type of feed and are typically listed in the sidebar and/or footer ... the_nza How to add video to product gallery?Closed   TrackStore - An Urban Sportswear Shop   Updated December 3, 2018 at 1:58pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.Unfortunately, there is no predefined option for that, but maybe you can try to enable WP Bakery page Builder for Products.In order to enable WPBakery Page Builder for Word ... Bodyaction Problems with website speedClosed   TrackStore - An Urban Sportswear Shop   Updated July 26, 2018 at 10:08am   2 Most recent comment from Elated Themes:Hi there,Here are some general tips for speeding up your website: a. Consider optimizing your images with some tool like this one:www.jpegmini.com b.  Also you can install some plugin for cache, l ... Bodyaction Products PageClosed   TrackStore - An Urban Sportswear Shop   Updated June 21, 2018 at 1:44pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our TrackStore theme! Try to paste this in Appearance > Customize > Additional CSS: .product.type-product { min- ... Trino-VOF Dual Image Carousel not working properlyClosed   TrackStore - An Urban Sportswear Shop   Updated May 16, 2018 at 3:17pm   10 Most recent comment from Elated Themes:Hello there,1. We checked this issue on our demo and it seems to be working fine: https://www.screencast.com/t/0IBQeyWokRTry to deactivate all of your plugins to make sure they are not causing this i ...