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Public Tickets

Bertass Elated hotel filterClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated September 30, 2019 at 1:27pm   2 Most recent comment from Elated Themes:Hello there, Welcome to your support management and thank you for choosing our theme!In room settings, you need to set how many rooms you have.If you set 1 or empty field it is reason why your rooms a ... buro86 Check available dates WITHOUT the need to loginClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated September 9, 2019 at 12:00pm   2 Most recent comment from Elated Themes:Hello there,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, becaus ... LordUrbano Problem with "Import Demo Content"Closed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated August 7, 2019 at 8:51am   2 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing our theme!Please first make sure you raise the following server resources above the indicated minimum values: max_execution_time ... taylorhubbard Log inClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated August 6, 2019 at 11:58am   2 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing our theme!In order for your customers to be able to register you need to have the Elated Membership plugin activated before the ... Stanislav import demoClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated July 3, 2019 at 1:47pm   6 Most recent comment from Elated Themes:You're welcome!If there is anything else that we can help you with please don't hesitate to ask.Kind regards,Sean afandemultimedia Some changes in codeClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated June 28, 2019 at 8:20am   8 Most recent comment from Elated Themes:Hello, You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ... craftbeardoil Mobile nav iconClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated June 24, 2019 at 11:28am   5 Most recent comment from Elated Themes:Hello there,Unfortunately there is no predefined option for removing or changing this icon, there is only option for changing it's color int Elated Options -> Header -> Mobile Menu Opener: For a ... blueconcept2 Mobile menu without functionClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated June 10, 2019 at 3:53pm   2 Most recent comment from Elated Themes:Hello there,The issue only occurs when re-scaling the screen. This is not the case when you use a device rather than resizing the browser on a computer. If you refresh the page on the computer after r ... Base Masonry Grid ErrorClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated May 30, 2019 at 1:51pm   4 Most recent comment from Elated Themes:Hello again,In order to investigate the issue, I've installed default WordPress theme - Twenty Nineteen, and created a test page with only Masonry Media Grid element, but the issues persisted:Th ... craftbeardoil Demo sliderClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated May 6, 2019 at 12:36pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in. When importing a demo onto your site RevSlider slideshow has to be imported separately. To import a RevSlider slideshow from one of our demos please go to your WordPress a ... carolinestudioback sidebar on elated hotel roomClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated April 8, 2019 at 11:42am   2 Most recent comment from Elated Themes:Hi there,Sorry for the late response, we are having a lot of tickets due the major theme updates we are doing these days. I can see that you've changed sidebar:Do you still have some questions a ... Norbs_893 By Mistake Hotel Search PageClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated April 3, 2019 at 3:28pm   2 Most recent comment from Elated Themes:Hello,You need to create a new page and then set Page Template to Search Hotel. Then go to Theme Options → Hotel → and then choose that page within Search page settings → For any other issue y ... Katie Nicolle Menu assistanceClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated March 20, 2019 at 10:55am   4 Most recent comment from Elated Themes:Hi Katie,I'm so sorry for the late response, it's because of this major updates we are doing this past few weeks. We sent theme to the Themeforest with this minor fix. Please update your th ... Norbs_893 Your Reservation IssueClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated March 19, 2019 at 11:34am   7 Most recent comment from Elated Themes:Hello,Please upgrade your theme to the latest version and then re-install all required plugins as well.How to update a theme?As you can see on our demo site, you need to be logged in order to check so ... Base Filter Panel LabelsClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated March 18, 2019 at 11:34am   6 Most recent comment from Elated Themes:Hello, I apologize about the belated reply - we have been getting a lot of tickets lately and the weekend days are behind us, and our reply times have not been as fast as we would have liked. 1. You c ...