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Public Tickets

ssbusiness Can't import demo content - no dropdownClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated October 14, 2019 at 9:41am   5 Most recent comment from Elated Themes:Hello,You can choose another template: (Coming soon Page)  It will be showed without menu bar.The Elated Support Center has been moved to our centralized support platform. If you wish to submit a n ... mskre-ative Drop down menu and mobile menus not working JS errorsClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated September 19, 2019 at 2:18pm   5 Most recent comment from Elated Themes:You're welcome,Let us know if there's anything else!Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link a ... alester Import portfolio from Elision ThemeClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated August 19, 2019 at 7:26am   8 Most recent comment from Elated Themes:The suggestion was that you change all the custom post type names to the appropriate ones. Since the Elision themes portfolio post types have the portfolio-page slug and the imogen theme has this set ... danau mobile viewClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated July 29, 2019 at 3:14pm   4 Most recent comment from Elated Themes:Hi Danny,The issue seems to be that the slider on that page is not set to be responsive. (see image below)In order to fix this please test the page with sliders you imported from our demo page and see ... danau white background header on all pagesClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated July 4, 2019 at 1:22pm   2 Most recent comment from Elated Themes:Hi there,We have just checked this on your website and as you can see in the following screenshot it seems like everything works/looks just fine >> Did you manage to fix the issue in the meantime?If ... danau elated image gallery carouselClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated July 4, 2019 at 10:08am   2 Most recent comment from Elated Themes:Hi again Danny,This is probably an issue caused by the fact that you do not have more items than you set to be shown. Please try to set the carousel slider Number of visible items to at least one lowe ... danau Change side area font colourClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated July 3, 2019 at 2:42pm   2 Most recent comment from Elated Themes:Hi again Danny,In order to change the font colors within the side area please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS: .eltd ... danau Change menu font colourClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated July 3, 2019 at 2:10pm   2 Most recent comment from Elated Themes:Hi again Danny,In order to change the menu font colors please navigate to Elated Options > Fonts > Main Menu and change the options highlighted below:If this does not work you could use the following ... danau adjust logo to bigger sizeClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated July 3, 2019 at 11:15am   2 Most recent comment from Elated Themes:Hi Danny,1- the size of the logo is tied together with the height of the header. You need to navigate to Elated Options > Header > Height and set it to a number that you'd like. (see image belo ... danau footerClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated June 12, 2019 at 11:58am   2 Most recent comment from Elated Themes:Hello,Please note that you can enable / disable Footer in Grid globally in Theme Options →or for some specific page within Elated Footer page settings →For any other issue you are facing please fe ... fjaffer activating WP BakeryClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated May 8, 2019 at 9:11am   15 Most recent comment from Elated Themes:Hi there,I apologize for the belated reply - our reply times have not been as fast as we would have liked due to recent holidays. I hope you understand.Those master values we recommend are required ... karenmcelhinney Split Screen ShowcaseClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated April 24, 2019 at 1:59pm   2 Most recent comment from Elated Themes:Hello,Please note that you can choose desired Header Type in Elated Header page settings → OR you can disable Full-Screen menu opener by adding this custom css bellow in Appearance → Customize � ... BEAUTIFULSOULO signature in blogsClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated April 24, 2019 at 1:36pm   4 Most recent comment from Elated Themes:Hi,You're welcome!All the best,Elated zingarella masonry gallery dysfunctionalClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated April 22, 2019 at 3:00pm   5 Most recent comment from Elated Themes:Hello,You can do that very easy by following the instructions below. First you need to use an FTP client (like FileZila). https://filezilla-project.org1. Download a fresh copy of theme from Theme Fo ... BEAUTIFULSOULO Instagram overlapping with menuClosed   Imogen - An Elegant Theme for Designers and Creative Businesses   Updated April 18, 2019 at 12:00pm   3 Most recent comment from Elated Themes:Hi there,Can you tell me on which page is this happening and provide me access so I can take a look? I've tried with some old credentials but I couldn't access. Thanks! You can paste this c ...