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Public Tickets

asiviajo Elated Tour - Elated Tour BookingClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated September 23, 2019 at 10:17am   4 Most recent comment from Elated Themes:Hi,We are glad that you've managed to resolve this in the meantime.Please let us know if you need assistance with anything else!Best regards,Kevin vittak Tour Review ScoresClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated August 27, 2019 at 11:14am   2 Most recent comment from Elated Themes:Hello there, Welcome to your support management and thank you for choosing our theme!I've investigated your issue, and I've found out that before review is officialy displayed, it has to be ... Julia Shpylova Theme is not displayed correctlyClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated August 20, 2019 at 12:25pm   9 Most recent comment from Elated Themes:Hi again Julia,You can simply hide the widget using the following custom css code: .eltd-tours-filters-fields-holder .eltd-tours-filter-range-holder { visibility: hidden !important; } To use it on ... asiviajo page template - tour searchClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated August 12, 2019 at 1:27pm   2 Most recent comment from Elated Themes:Hello,Thank you for reaching us.Of course, you can find template parts for tour search inwp-contentpluginseltd-tourspost-typestourstemplatessearch folder.To edit banner image (we call it title backgr ... asiviajo fonts loading first timeClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated August 12, 2019 at 12:56pm   4 Most recent comment from Elated Themes:Thank you for sharing the solution to the problem!We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.Kind re ... Duonggo-indochine Picture sizes in Search Page on mobile different from normal pageClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated July 23, 2019 at 2:29pm   2 Most recent comment from Elated Themes:Hi there,As we've already stated in your previous ticket: https://elated.ticksy.com/ticket/2088833The JetPack plugin you are using is usually the cause of these image size issues. It seems to be ... Duonggo-indochine Pictures sizes are not similar on different toursClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated July 23, 2019 at 2:21pm   2 Most recent comment from Elated Themes:Hi there,As your developer has already noticed, there is a conflict between JetPack Plugin and our theme. In our theme we've defined certain image sizes for thumbnails, and JetPack has it's ... Gregoryaerts96 How to change content of tour filterClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated July 8, 2019 at 7:56am   2 Most recent comment from Elated Themes:Hello there, You can ether do this by simply removing the field with the following JS code by adding it into Elated Options > General > Custom JS: jQuery('select[name="month"]').parent().p ... asiviajo Spanish translation for themeClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated June 27, 2019 at 9:55am   4 Most recent comment from Elated Themes:Hi there,To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang. This way, you'd be able to translate string of any kind, incl ... Tetiana Molchanova errors after demo importClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated June 3, 2019 at 11:48am   6 Most recent comment from Elated Themes:Hello there,1) The issue here is that these date values has to be in English language: So you can either change these month names manually on input, or change the WordPress language to English, in b ... Turner Gustave Google MapClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated May 30, 2019 at 2:49pm   2 Most recent comment from Elated Themes:Hello, Welcome to your support management and thank you for choosing our theme!If you already created Google Maps API key, you need to insert it to Elated Options > General > Google Maps API key.If y ... mizeta Blog's boxed layout overlaps with SidebarClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated May 29, 2019 at 2:49pm   4 Most recent comment from Elated Themes:Hello again, I apologize for the belated reply once more. First please try to deactivate all of your third party plugins to make sure they are not causing this issue. If the issue goes away, then you ... mizeta Blog coding H1, H2Closed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated May 27, 2019 at 7:48am   3 Most recent comment from Elated Themes:Hi there,W're glad you've managed to solve this.If there's anything else we can help you with, don't hesitate to write in.Best regards!Joey GardaEmotion PluginClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated May 21, 2019 at 8:02am   2 Most recent comment from Elated Themes:Hello Erika,Welcome to your support management and thank you for choosing our theme!1) The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an exte ... Holly Rolls accordion settingsClosed   BonVoyage - A Travel Agency and Tour Booking Theme   Updated May 14, 2019 at 2:05pm   2 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.In order to change the color o ...