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Public Tickets

ramany Negative PaddingClosed   Sahel - An Elegant Multi-Concept Theme   Updated October 24, 2019 at 9:20am   4 Most recent comment from Elated Themes:Hello,We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.Kind Regards,Milica Angela Show blog posts excerptsClosed   Sahel - An Elegant Multi-Concept Theme   Updated October 14, 2019 at 7:26am   19 Most recent comment from Elated Themes:Hello,You're welcome, please let us know if there is anything else we can do for you, thanks!Kind Regards,Milica andshedesigns Remove IconsClosed   Sahel - An Elegant Multi-Concept Theme   Updated October 1, 2019 at 2:27pm   4 Most recent comment from Elated Themes:Hello there,Thanks for writing in. In the future, please, consider opening a separate ticket if the issue is not relevant to this one. The Elated Support Center has been moved to our centralized su ... Angela Can't click through portfolio galleries on mobileClosed   Sahel - An Elegant Multi-Concept Theme   Updated September 24, 2019 at 11:41am   10 Most recent comment from Elated Themes:Hello there,We are glad to hear that.If there’s anything else we can help you with, please let us know. Best Regards,Milos AlisAlis Vertical images Not aligned on PagesClosed   Sahel - An Elegant Multi-Concept Theme   Updated September 12, 2019 at 11:36am   2 Most recent comment from Elated Themes:Hello there,Welcome to your support manegement and thank you for your kind words. Glad you like it and hope you/ll enjoy using our theme.What you are referring to is an portfolio template which you ma ... theofficialphotographers Icons not displayingClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 30, 2019 at 1:17pm   7 Most recent comment from Elated Themes:Hello,Everyone except theofficialphotographers  please choose your theme and  submit new ticket and then we will help you with your problem.theofficialphotographers we will investigate further when ... Angela Paragraph formatting in small portfolio and masonry portfolio itemsClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 28, 2019 at 3:09pm   4 Most recent comment from Elated Themes:Hi, Glad to hear that the issue is resolved! I will close this ticket now, I hope you don't mind. Let us know if you need anything else by submitting another. Have a nice day! Sasha S Angela Change "Related Projects" titleClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 27, 2019 at 12:29pm   4 Most recent comment from Elated Themes:Hi,It shouldn't cause issues with translations to other languages because the change you want to make would be made in your current language.So for example, if your site is currently in English, ... Angela Background image in footerClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 23, 2019 at 1:04pm   4 Most recent comment from Elated Themes:Hi,You're welcome, You can go set picture for backround with a width of 1920px but height is not important.Please let us know if there is anything else we can do for you, thanks!Best regards,Mi ... Angela Newsletter signupClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 23, 2019 at 12:38pm   6 Most recent comment from Elated Themes:Hi,You're welcome!Please let us know if there is anything else we can do for you, thanks!Kind regards,Elated Angela Side Area slide out different on innerpageseClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 23, 2019 at 11:39am   11 Most recent comment from Elated Themes:Hello,Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visi ... oakandmelanin Video HeaderClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 21, 2019 at 11:46am   2 Most recent comment from Elated Themes:Hello there, Welcome to your support management and thank you for choosing our theme!Since Revolution Slider is a 3rd party plugin, regretfully, we have limited support for it that only covers its com ... Martin Chaliby - preloader pink imageClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 20, 2019 at 2:45pm   2 Most recent comment from Elated Themes:Hello Martin,Welcome to your support management and thank you for choosing our theme!If you go to your home page editor, in Elated General section you should find options to disable Preloading Animati ... Angela Vertically center page titlesClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 19, 2019 at 3:53pm   4 Most recent comment from Elated Themes:You're welcome! If there is anything else that we can assist you with please don't hesitate to ask. Kind regards, Sean Angela cropping of imagesClosed   Sahel - An Elegant Multi-Concept Theme   Updated August 19, 2019 at 3:53pm   4 Most recent comment from Elated Themes:You're welcome!If there is anything else that we can assist you with please don't hesitate to ask.Kind regards,Sean