Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1008532
Database Error
Closed

Comments

  •  2
    ketanaagja started the conversation
    January 4, 2017 at 3:12pm

    I cannot open Related URL as it continuously showing 

    Error establishing a database connection.


    I have just purchased this theme and want to start playing with it, however before importing demo data I would like to see all demos but the url is not working.

  •  1,845
    Elated replied
    January 4, 2017 at 5:43pm

    Hello,

     We have server issue at this point.It will be fixed as soon as possible.

    Thanks 

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.