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Hello, I imported all the demo but I do not see the slider. Me from this problem: Slider Revolution ERROR: Slider with alias main-slide not fount. What should I do?
In order to avoid rev slider error, you need to import sliders manually. Go to Slider Revolution > Import Sliders and import them from xml export/rev slider folder. You need to import them one by one.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
please check if you have any 3th party plugin enabled and disable them all to check if one of them is causing the VC to malfunction.
If this is not the case, please provide us with temporary WP Admin credentials ( URL, user and password ) so we can check in more detail what seems to be the problem. Thanks.
P.S Do not forget to make it private reply since you made this ticket public.
Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
You have this server error in console https://www.screencast.com/t/77tlLLUVvj. It means that your hoisting blocked ajax on your server. Please ask them to fix that. Let us know how it works!
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
In order to avoid rev slider error, you need to import sliders manually. Go to Slider Revolution > Import Sliders and import them from xml export/rev slider folder. You need to import them one by one.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi again,
please check if you have any 3th party plugin enabled and disable them all to check if one of them is causing the VC to malfunction.
If this is not the case, please provide us with temporary WP Admin credentials ( URL, user and password ) so we can check in more detail what seems to be the problem. Thanks.
P.S Do not forget to make it private reply since you made this ticket public.
Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
I tried to disable plugins, but I do not find a solution.
My URL is: butcher-verona.com/index.php
user: prova
password: prova
Thank y for your availability.
Hello,
You have this server error in console https://www.screencast.com/t/77tlLLUVvj. It means that your hoisting blocked ajax on your server. Please ask them to fix that. Let us know how it works!
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.