Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1019488
l
Closed

Comments

  •  2
    Mimaxx started the conversation

    Hello!

    Well, how many times do you need for reply about the questions on your theme?  I send you a ticket there are 7hours! 

    For the second time, can you answer bout this problem:

    • You replied

      I precise I don't want translate the theme, just my visitor can translate if they talk others languages. I thinked there are a plugin include.

    • You started the conversation

      Hello! I have a few question, for you. A dev from Envato is in charge to install the theme. So, he meet some difficulty for the mega menu, as you can read: “The demo content file doesn’t have menu content there, so can you please help to ask the file from the author? I have tried to manual setup but seem the megamenu doesn’t work, I’m looking for the solution for this and let you know soon Regards I have follow the instruction to create megamenu but it doesn’t work, can you please ask the theme author about this problem This is the instruction for Urban Menu We have first created some custom widget ares in Appearance -> Widgets. We have called it Urban Menu, and inside it we have added Elated Post Layout Tab widget http://screencast.com/t/i8OqNlsID and then, in Appearance -> Menus, for Urban main menu item we have set type to be Wide with Custom Widget http://screencast.com/t/gkF1pAJc and under it, we have added custom link that shows this custom widget area http://screencast.com/t/CuXwgbWKzII4 I’m sorry for this inconvenience Regards”. Can you help us please? Also what plugin did you use for translate? Thank you!

  •  1,845
    Elated replied

    Hello again,

    We replied to your ticket regarding same question https://elated.ticksy.com/ticket/1018854/ so this one will be closed.

    All the Best!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.