Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello, the 3 line icon to open my site's Side Area appears to be too far up on the page. On your demo site, it's aligned with the main navigation items. I tried a quick CSS fix but that makes it move down too far in the sticky menu. Any help you can provide would be appreciated. Thanks!
You probably set Side Opener it wrong widget area. Go to Appereance > Widgets > and check whether you set it here https://www.screencast.com/t/cmHEbNQCpSK8. If this does not help, please send us WP admin access, so that we can check this closer.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, the 3 line icon to open my site's Side Area appears to be too far up on the page. On your demo site, it's aligned with the main navigation items. I tried a quick CSS fix but that makes it move down too far in the sticky menu. Any help you can provide would be appreciated. Thanks!
Hello,
You probably set Side Opener it wrong widget area. Go to Appereance > Widgets > and check whether you set it here https://www.screencast.com/t/cmHEbNQCpSK8. If this does not help, please send us WP admin access, so that we can check this closer.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
We will! Anyway, feel free to contact us if you need anything else!
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.