Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
It happens since address and phone number together are to big for small screen size such as mobile phone. We advice you delete some information just for mobile devices. For instance to delete address and keep just phone number and icons on the lest side. If you want that, please let us know and we will send you appropriate CSS code.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I don't know how, but the content from the header bar was deleted. I've added it back in but now the CSS that you added to make the content in the top bar responsive, is not working.
Are you able to review and fix?
Only the phone number needs to appear in mobile view.
When viewing the website on a mobile device, the top bar is not responsive.
How do I fix this?
See here for screenshots: http://imgur.com/a/kbjkI
Cheers,
Lee
Hello,
It happens since address and phone number together are to big for small screen size such as mobile phone. We advice you delete some information just for mobile devices. For instance to delete address and keep just phone number and icons on the lest side. If you want that, please let us know and we will send you appropriate CSS code.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi. That would be great.
Even just the phone number on mobile view would be great. There's no need for the social media icons.
Cheers,
Lee
Hello,
We've added some css code in Elated Options > General > Custom CSS fiel and it displays just phone number on mobiles.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks so much!
Hello,
You are welcome!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Team,
I don't know how, but the content from the header bar was deleted. I've added it back in but now the CSS that you added to make the content in the top bar responsive, is not working.
Are you able to review and fix?
Only the phone number needs to appear in mobile view.
I'll send access details in another post.
Cheers,
Lee
Hello,
Please check it now. It should work fine.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.