Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1030150
problem with the logo
Closed

Comments

  •  2
    Ekaterina started the conversation

    Hello! I can not place the logo image 1374 * 258 (the original size). logo is cut by 50%. How to fix it?

  •  1,845
    Elated replied

    Hello,

    The original photo you upload for your logo should be twice bigger than the one you want to be displayed on site, because of retina rule.

    So, for example, if you want your logo displayed as 200x100 px, you should upload original photo as 400x200px.

    And in Elated Options -> Header, you set the header height initially and on scroll if you use sticky header type, note that logo can't be displayed bigger than that height you set there so it will be restricted in height by the Header Height you have set.

    Let us know if it helps!

    Thanks


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.