Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I've noticed that Elated Product List filter doesn't actually work (it shows the filtered tags, but does nothing when you tab between them). Am I doing something wrong?
Thank you for letting us know! We've replicated same issue on our side. We will forward this to our develpers and we will try to fix it in some of the next updates!
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
it has been two months now, and this issue has yet to be updated, as well as we have yet to receive updates to visual composer. Should we expect an update soon?
Good afternoon,
I've noticed that Elated Product List filter doesn't actually work (it shows the filtered tags, but does nothing when you tab between them). Am I doing something wrong?
thank you,
Hello,
Thank you for letting us know! We've replicated same issue on our side. We will forward this to our develpers and we will try to fix it in some of the next updates!
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good afternoon,
it has been two months now, and this issue has yet to be updated, as well as we have yet to receive updates to visual composer. Should we expect an update soon?
Thank you,
Hanan
Hello Hanan,
Our developing team is currently working on it, so you can expect issue to be solved in next update. Thanks for understanding.
Best regards,
Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good afternoon,
I've been waiting for more than two months now, and you have yet to fix this issue or release a new update since you released this theme.
Since then, Woocommerce released a major update, and still you no update in sight.
Can we get an ETA for the update?
Hello there,
We are working on theme update and we can not tell you precisely when it will be released but you can expect it soon.
Thank you for patience and understanding.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.