Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
It works if you use jQuery for sure as query under element. Have you tried this? Also you have to wrap some element brfore you use some jquery method, such as alert for instance.
Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Indeed, when we tried to set mobile logo to 50 px height change was only applied to dynamic- php file. Saving of theme options will apply changes to dynamic file first, and then that file needs to save static file and when this fails, then actual file will be loaded. This is commonly related to file permissions, and so try to set file permissions according to WP codex, especially for files / folder on this location wp-content/themes/moose/css/
If that does not help, then also try to contact hosting support since maybe some security script is preventing execution of dynamic php file inside css folder.
Best Regards!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
Every time i try to change something in elvatod options related to styles, the style_dynamic file doesn't change and then it doesn't work.
When y try to change the logo in less than 1000px size "Mobile" to be 120px instead of 220px it doesn't change the style_dynamic.css file generated.
I have in the options menu 120 but it doesn't change in style.
Where can i force those change?
Hello,
Please send us WP admin access, so that we can inspect this closer?
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
It works if you use jQuery for sure as query under element. Have you tried this? Also you have to wrap some element brfore you use some jquery method, such as alert for instance.
Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello again.
As i mentioned to you 1 week ago, Some changes from elated options doesn't work.
I'm trying to change the color of the border and it doesn't change anything. why? I don't understand.
JQMIGRATE: Migrate is installed, version 1.4.1
(index):199 Uncaught ReferenceError: $j is not defined
at (index):199
(anonymous) @ (index):199
Hi again,
Indeed, when we tried to set mobile logo to 50 px height change was only applied to dynamic- php file. Saving of theme options will apply changes to dynamic file first, and then that file needs to save static file and when this fails, then actual file will be loaded. This is commonly related to file permissions, and so try to set file permissions according to WP codex, especially for files / folder on this location wp-content/themes/moose/css/
If that does not help, then also try to contact hosting support since maybe some security script is preventing execution of dynamic php file inside css folder.
Best Regards!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.