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I've just installed the theme to a new wordpress blog 4.7.1.
I have an issue with my main menu, it's not displayed well : only the first link of my menu is visible in the bottom of the vertical menu and the widgets are not displayed at all.
I've ask to my provider to add this two lines to the php.ini file :
suhosin.post.max_vars = 5000
suhosin.request.max_vars = 5000
It's done but the problem is still there. Can you help me ?
Edit : i see the menu when I hide the logo... but i need it !
Edit 2 : I think I found what's wrong but I don't know how to fit it. there is a 498px height inline in the a directly in the div eltd-logo-wrapper
You solved this as we could see https://www.screencast.com/t/xhm4uEXHGf7. It happened since you set too big logo image and it pushed menu down. We are glad you found it.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
It works fine in this theme, so we need to inspect it closer. This issue was related to the big/or multiply logos so far In order to do that, you should remove changes that you made in code, so that we can check it. Let us know if you want that.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
This same puzzling menu disappearing on the sidebar happened to me too. I chose Creative Flow 2 where the header was at the left side - the imported data imported the big logo. I changed it to a logo that was 512 height and there were still no menus nor social media icons.
I ended up removing ALL the logos and started downsizing and trying the logo out just to get to the sweet spot.
The solution was to first remove all the logos (and you'll find out that it was getting in the way of the menus and social media icons) and upload a smaller version of your logo.
Hi,
I've just installed the theme to a new wordpress blog 4.7.1.
I have an issue with my main menu, it's not displayed well : only the first link of my menu is visible in the bottom of the vertical menu and the widgets are not displayed at all.
I've ask to my provider to add this two lines to the php.ini file :
suhosin.post.max_vars = 5000
suhosin.request.max_vars = 5000
It's done but the problem is still there. Can you help me ?
Edit : i see the menu when I hide the logo... but i need it !
Edit 2 : I think I found what's wrong but I don't know how to fit it. there is a 498px height inline in the a directly in the div eltd-logo-wrapper
Thanks !
Hello,
You solved this as we could see https://www.screencast.com/t/xhm4uEXHGf7. It happened since you set too big logo image and it pushed menu down. We are glad you found it.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
No I did'nt set any big logo to have this problem, I just imported your demo that's all. I deleted all the logos, and the problem was still there...
To correct it I had to use your child theme and modify one of your php file. I'm not very happy with this solution...
Hello,
It works fine in this theme, so we need to inspect it closer. This issue was related to the big/or multiply logos so far In order to do that, you should remove changes that you made in code, so that we can check it. Let us know if you want that.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
This same puzzling menu disappearing on the sidebar happened to me too. I chose Creative Flow 2 where the header was at the left side - the imported data imported the big logo. I changed it to a logo that was 512 height and there were still no menus nor social media icons.
I ended up removing ALL the logos and started downsizing and trying the logo out just to get to the sweet spot.
The solution was to first remove all the logos (and you'll find out that it was getting in the way of the menus and social media icons) and upload a smaller version of your logo.
Hope that helps anyone out there!
Thanks
Hello thestylehobbyist,
Thank you for this response.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.