Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I've noticed that the product image doesn't link to the product when using the eltd product list, and will only link to the product when pressing the button. Upon further investigation, i see that the producdt "a href=" is empty for some reason. Can you please explain to me how to fix it.
Can you please send us WP admin access, so that we can check this. You probably have not set something properly, but we need deeper inspection in order to fix this.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
There is no option for this as we could see. You can only be redirected to the product single page if you click on the button. It is possible only with custom changes in theme files.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Ok, can you please let me know how to do it, as this is a serious UI/UX problem, especially in mobile. Please let me know how to change the theme files so people can actually PURCHASE items from my store when using touch screen devices.
Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Good afternoon,
I've noticed that the product image doesn't link to the product when using the eltd product list, and will only link to the product when pressing the button. Upon further investigation, i see that the producdt "a href=" is empty for some reason. Can you please explain to me how to fix it.
Thank you,
Hello,
Can you please send us WP admin access, so that we can check this. You probably have not set something properly, but we need deeper inspection in order to fix this.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
There is no option for this as we could see. You can only be redirected to the product single page if you click on the button. It is possible only with custom changes in theme files.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok, can you please let me know how to do it, as this is a serious UI/UX problem, especially in mobile. Please let me know how to change the theme files so people can actually PURCHASE items from my store when using touch screen devices.
Hello,
Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.