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  Public Ticket #1044408
Listing Package and Listing Location entry are not working when adding or editing a listing
Closed

Comments

  •  2
    csyoung started the conversation
    February 1, 2017 at 8:45am

    Listing Package and Listing Location entry are not working when adding or editing a listing

  •  1,845
    Elated replied
    February 2, 2017 at 2:53pm

    Hello,

    can you please send us WP admin access, so that we can inspect this closer? Also could you please explain us precisely what is wrong with the Listing Packages?

    Thanks

    The Elated Support Center has been moved to our centralized support platform. 

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  •  2
    Sean replied
    March 1, 2017 at 6:45am

    I am having the same issue?  I am unable to change/select a listing package. Why not just post the fix to the problem...is there not a common fix?

  •  1,845
    Elated replied
    March 2, 2017 at 7:25pm

    Hello Sean,

    Can you please submit new private ticket with WP admin access, so that we can check this closer?

    Thanks  

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • SDPromotion replied
    April 17, 2017 at 6:01am

    I am experiencing the same issue.

  •  1,845
    Elated replied
    April 19, 2017 at 2:16pm

    @SDPromotion

    Please submit a private ticket and provide WordPress admin credentials there.

    Best Regards!

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    Sean replied
    April 20, 2017 at 11:57am

    I submitted a private ticket 4 days ago and have yet to hear back. Sure would be nice to get this resolved.

  •  1,845
    Elated replied
    April 24, 2017 at 11:12am

    Hi,

    We answered you on the private ticket.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.