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thank you but now the slider disappears when I scroll down the page to a certain point. In addition, the logo animates upward even though the animation is turned off for this element.
Hello, How do I disable parallax for the slider on my site?
I do not see any option in slider tab or theme settings.
thank you
Hello,
Can you please send us WP admin access, so that we can check this closer?
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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www.shnitznfritz.com/wp-admin
username: admin
password: Kosher123!
thank you
Hello,
You need to disable it in Elated Options > Sliders > here https://www.screencast.com/t/swnS5EGz9u9 I did it for you.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thank you but now the slider disappears when I scroll down the page to a certain point.
In addition, the logo animates upward even though the animation is turned off for this element.
Hello,
You are welcome!
1) As we could see everything works fine,. Slider does not disappear? Could you please send us screenshot how it happens?
2) We've forgot to set back animation, since we disabled it while we were inspected this issue. Sorry for that. You just need to set it back.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.