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  Public Ticket #1066131
Can't get demo files loaded
Closed

Comments

  •  3
    katevalasis started the conversation

    I'm having trouble importing the demo content, it reaches 90% then stops.  Please help.

  •  1,845
    Elated replied

    Hello,

    Your issue is probably connected with the low PHP resources. In order to fix this, please increase these values or ask your hosting to achieve this for you:  

    max_execution_time = 300
    memory_limit = 128M
    upload_max_filesize = 128M
    post_max_size = 256M

    if you still have same issue, please send us WP admin access, so that we can check this closer?

    Thanks 


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