Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1071525
Hamburger menu on homepage
Closed

Comments

  •  2
    Ozouf started the conversation
    February 22, 2017 at 2:37pm
    1. Hamburger menu on homepage - when i close this menu, a white block appears over the slider.
    2. The hamburger and search icons are not aligned properly, need padding above, how can i fix this? Wont be using woo commerce.
  •  1,845
    Elated replied
    February 23, 2017 at 8:07pm

    Hello,

    Please send us WP admin access, so that we can check this closer?

    Thanks

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   Ozouf replied privately
  •  1,845
    Elated replied
    February 27, 2017 at 3:22pm

    Hello,

    1) We can not replicate this issue. It works fine on our side. Have you managed to fix this?

    2) Please add this css code in Elated Options > General > Custom CSS field:

    .eltd-header-standard .eltd-menu-area .eltd-vertical-align-containers .eltd-position-right-inner #eltd_search_opener-2,
    .eltd-header-standard .eltd-menu-area .eltd-vertical-align-containers .eltd-position-right-inner #eltd_side_area_opener-2 {
        margin-top:42px;
    }

    Thanks

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    Ozouf replied
    February 27, 2017 at 3:25pm

    Thanks,

    The mobile search icon needs a margin adding too.



  •  1,845
    Elated replied
    February 28, 2017 at 7:45pm

    Hello,

    Add this code as well:

    .widget.eltd-right-from-mobile-logo {
         margin-top:42px;
    }

    Thanks

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    Ozouf replied
    March 1, 2017 at 5:56pm

    Thanks!


    Just noticed the sticky scrolling nav, is out of whack too - see attachment.

  •  1,845
    Elated replied
    March 3, 2017 at 3:02pm

    Hello,

    We can not access to your website at this point. You probably have some server issue. Could you plese check it first. https://www.screencast.com/t/vsInVIgntOM

    Thanks

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.