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I installed the theme and now I'm having a little trouble with two pages (about us and our process) basically they don't show the images but if i click and hold with the mouse in the image area they will show up but disappear when I left the click. I test a lot of things for that but nothing works. Can you help me with that?
Which animations you use? It could caused issue if you use some animation which is not compatible with the theme. Or if you use some AJAX page transitions.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Could you please tell us which options for animation you use? Some screen shots would be great. Also, please send us WP admin access, so that we can inspect this closer?
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello :)
I installed the theme and now I'm having a little trouble with two pages (about us and our process) basically they don't show the images but if i click and hold with the mouse in the image area they will show up but disappear when I left the click. I test a lot of things for that but nothing works. Can you help me with that?
Thank you :)
After try a lot i get it this just happen when i use animations, but why?
Hello,
Which animations you use? It could caused issue if you use some animation which is not compatible with the theme. Or if you use some AJAX page transitions.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I'm not using any ajax page transition I'm just using the animations that come with the template...
Hello,
Could you please tell us which options for animation you use? Some screen shots would be great. Also, please send us WP admin access, so that we can inspect this closer?
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.