Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I tried your solutions but unfortunately it does not work on mobile.
In fact, it's very weird because it's only if you go directly to a page of the site without going through the navigation menu. If you click on the bug menu (hamburger) icon, and you choose a page... suddenly, all icons will work, even if you continue to browse the site.
Do you have a solution for me?
And about the margin of icons on PC at the top right, you did not answer me. :(
But, it is impossible to correct the problem of displaying icons on mobile. It's really weird... The problem comes only when you visit the site by directly entering an url, only on mobile, and only on Chrome. In addition, if you click on the navigation menu and load a new page through this menu, icons work...
I tried all possible solutions to fix this problem but impossible because it seems its already enabled on the server.
The problem only appears when you go to the site with a mobile and with Chrome and only on the first page loaded. Once you click on a link in the page, the icons appear and the problem disappear...
Only on mobile with Chrome i see this alert about :
This is common issue and it can be solved with solution we provide. Can you please repeat same process again and the clear browser cache and check if issue still persist. This will work for sure.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
You probably have cross-origin issue. Please use this solution http://meyermed.com/2015/03/fix-font-awesome-icons-not-displaying/. It will work for all browsers.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi !
I tried your solutions but unfortunately it does not work on mobile.
In fact, it's very weird because it's only if you go directly to a page of the site without going through the navigation menu.
If you click on the bug menu (hamburger) icon, and you choose a page... suddenly, all icons will work, even if you continue to browse the site.
Do you have a solution for me?
And about the margin of icons on PC at the top right, you did not answer me. :(
Thank you in advance !
Hi !
I fixed the alignment problem of the search icons and the widebar at the top right. I added in CSS :
.eltd-vertical-align-containers .eltd-position-center-inner, .eltd-vertical-align-containers .eltd-position-left-inner, .eltd-vertical-align-containers .eltd-position-right-inner { vertical-align: baseline;}
But, it is impossible to correct the problem of displaying icons on mobile.
It's really weird...
The problem comes only when you visit the site by directly entering an url, only on mobile, and only on Chrome.
In addition, if you click on the navigation menu and load a new page through this menu, icons work...
I hope you can help me ! :)
Hello,
This is common issue and you need to use solution which we provided bellow. http://meyermed.com/2015/03/fix-font-awesome-icons-not-displaying/. It will work for sure, since this is server related issue and many users solve it by using that solution.
Let us know how it works!
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi !
I did it ! But no work...
I tried all possible solutions to fix this problem but impossible because it seems its already enabled on the server.
The problem only appears when you go to the site with a mobile and with Chrome and only on the first page loaded. Once you click on a link in the page, the icons appear and the problem disappear...
Only on mobile with Chrome i see this alert about :
So, i dont know how to fix this bug.
Hello,
This is common issue and it can be solved with solution we provide. Can you please repeat same process again and the clear browser cache and check if issue still persist. This will work for sure.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.