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I am having issues with the header transparency on pages other than the home page. Using the demo pages (Moose1), the home page header transparency is fine (see capture1) - background color is black and transparency set to .3. If I go to any other page such as Accordions and Toggle (see capture2), the header is gray and not transparent even with all options for that page set to default (see capture3). If I create a brand new page with no options possibly set yet, the same thing occurs. Please let me know how to fix this. Thanks!
You need to set header background color to black and desired transparency bellow. If it does not help, please send us WP admin access and link to the page where it happens.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Sorry but we can not access with credentials you sent bellow? Can you please send us new one again and we will check this and help you. We can not check pages in maintenance mode without admin access.
We're waiting for your response!
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I am having issues with the header transparency on pages other than the home page. Using the demo pages (Moose1), the home page header transparency is fine (see capture1) - background color is black and transparency set to .3. If I go to any other page such as Accordions and Toggle (see capture2), the header is gray and not transparent even with all options for that page set to default (see capture3). If I create a brand new page with no options possibly set yet, the same thing occurs. Please let me know how to fix this. Thanks!
Hello,
You need to set header background color to black and desired transparency bellow. If it does not help, please send us WP admin access and link to the page where it happens.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Sorry but we can not access with credentials you sent bellow? Can you please send us new one again and we will check this and help you. We can not check pages in maintenance mode without admin access.
We're waiting for your response!
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
You use title area on that page and there is no option to get same effect as on this page http://www.bluecougar.com/WPtest2/ .
In order to get same effect you need to use slider and to disable title area.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Okaaay. Thanks.
You're welcome!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.