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When adding an elated workflow item with a text description that goes multiline (with enter/returns as opposed to just long length), the </br> tags are displayed. They otherwise appear to function as expected.
Please fix this issue so that the </br> tags are hidden or removed appropriately.
It happens since we added function which forbid HTML tags there. In order to fix it, please go to this file wp-content\themes\creator\framework\modules\shortcodes\workflow\templates\workflow-item-template.php and replace this function https://www.screencast.com/t/EvJo06kg5Z2 with this one https://www.screencast.com/t/cEj3NV1v
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
When adding an elated workflow item with a text description that goes multiline (with enter/returns as opposed to just long length), the </br> tags are displayed. They otherwise appear to function as expected.
Please fix this issue so that the </br> tags are hidden or removed appropriately.
Hello,
Can you please send us WP admin access, so that we can check this closer? Also, please send us link to the page where it happens.
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
It happens since we added function which forbid HTML tags there. In order to fix it, please go to this file wp-content\themes\creator\framework\modules\shortcodes\workflow\templates\workflow-item-template.php and replace this function https://www.screencast.com/t/EvJo06kg5Z2 with this one https://www.screencast.com/t/cEj3NV1v
Thanks
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.