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I discovered a bug with the theme Creator when uploading images. This does not occur with every image, but at random. So far I have seen no-correlation to type of file, resolution or file size.
When attempting to upload an image, either through a post/portfolio/page or the media library, the file will get stuck at 100%.
After hanging for quite some time - this can be up to half an hour of sitting at 100% - it will occasionally generate an HTTP error message saying that "maximum execution time of 30 seconds exceeded".
After a variety of tests I have ruled out all variables, leaving only the theme possible. Adjusting .htaccess, php.ini files make no changes. Only by disabling the essential plugins and Creator theme has allowed images to be uploaded without any issue.
I would appreciate speedy assistance with this problem as I need the site to be up and running as soon as possible.
Your issue is probably connected with the low PHP resources. In order to fix this, please increase these values or ask your hosting to achieve this for you:
Hi team,
I discovered a bug with the theme Creator when uploading images. This does not occur with every image, but at random. So far I have seen no-correlation to type of file, resolution or file size.
When attempting to upload an image, either through a post/portfolio/page or the media library, the file will get stuck at 100%.
After hanging for quite some time - this can be up to half an hour of sitting at 100% - it will occasionally generate an HTTP error message saying that "maximum execution time of 30 seconds exceeded".
After a variety of tests I have ruled out all variables, leaving only the theme possible. Adjusting .htaccess, php.ini files make no changes. Only by disabling the essential plugins and Creator theme has allowed images to be uploaded without any issue.
I would appreciate speedy assistance with this problem as I need the site to be up and running as soon as possible.
Thanks
Hello,
Your issue is probably connected with the low PHP resources. In order to fix this, please increase these values or ask your hosting to achieve this for you:
max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
Thanks
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