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  Public Ticket #1118009
Asthetic Setup
Closed

Comments

  • Kristin started the conversation

    Hello,

    I have a couple of questions about the setup:

    1. How do I replace the image on the home page? I can't seem to find that area.

    2. I paid for the install option and for some reason - my icons keep showing up as Asian Characters. How can I fix this?

    3. Some of my pages have a grey/beige background. No matter what I try, it won't become white. How can I fix this?


    Thank you!

  •  1,845
    Elated replied

    Hello,

    1) You need to replace image in row settings. You need to change background parallax image here https://www.screencast.com/t/YkNnrbfIEK9V

    2) You have got cross-origin issue and you can fix this with this solution http://meyermed.com/2015/03/fix-font-awesome-icons-not-displaying/ . It will work for all browsers.

    3) On which pages you mean? Can you send us some screen shots?

    Thanks


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