Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
The issue is probably related to server hosting you are using, since all built-in options are tested and no problems were found. Issue can not be theme related, so please contact your server to increase server resources.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
i am having Trouble uploading any media or files. be it Picture, pdf, jpg, small size, big size....anything!!!!! Please help :(!!!!!
Hello there,
The issue is probably related to server hosting you are using, since all built-in options are tested and no problems were found. Issue can not be theme related, so please contact your server to increase server resources.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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