Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1142401
Listing/Map/Address
Closed

Comments

  •  2
    Sean started the conversation

    When I insert a recognized address in a new or old listing item, the map is not updated & coordinates do not change. 

    I already submitted a private ticket with everything you need to fix this issue. Simply updating my theme did nothing. 

  •  1,845
    Elated replied

    Hello there,

    We have answered on previous ticket.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • StefanoP replied

    Hi Have the same problem. 

    I already set the Google API but the problem remains. Can you help me? I use the 1.8 version of the theme. THX!

  •  1,845
    Elated replied

    @StefanoP

    Can you please submit your own ticket and send us wp admin access so we can check it closer.

    In future, try avoiding writing in someone's else wicket, and if you have any question, please ask it inside your own ticket.  

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.