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I have uploaded some gallery images in 1920 x 1280 to a in-page short-code grid gallery. When clicking the thumbnail, the full-res image only ever displays at a maximum size of 1024 x 683. If I view this on a 5k iMac retina screen, the same happens. I want to display the full-res image for screens capable of viewing it (e.g the 5k iMac) at the uploaded size of 1920 x 1280. What settings do I need to adjust this parameter – I can't find them anywhere!
Hello
I have uploaded some gallery images in 1920 x 1280 to a in-page short-code grid gallery. When clicking the thumbnail, the full-res image only ever displays at a maximum size of 1024 x 683. If I view this on a 5k iMac retina screen, the same happens.
I want to display the full-res image for screens capable of viewing it (e.g the 5k iMac) at the uploaded size of 1920 x 1280. What settings do I need to adjust this parameter – I can't find them anywhere!
Many thanks
Tim
Hi there,
Can you please send us your wp admin access with credentials so we can take closer look to your page.
Thanks.
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Hi
I'm afraid not, as I'm developing it on a mac localhost. :/
Any other ideas?
Tim
Hi Tim,
when you say "clicking on a thumbnail" and "full-res image" are you talking about LightBox? The expanding box that shows you larger image?
If so, then unfortunately there is no option to change LightBox settings.
If not, please send us a screenshot of what you are referring to.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.