Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello, when im setting up the site Im noticing although things are aligned on my PC when i view my website on a Mac things are completely mis aligned and out of proportion. Please let me know if there's a specific option to make sure it's responsive across various devices and screen sizes.
We really need access to your site so we could take closer look. You can test our demo sites on both PC and Mac and you will see that everything looks fine. You can try to disable all third party plugins and then test your page
Kind regards
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, when im setting up the site Im noticing although things are aligned on my PC when i view my website on a Mac things are completely mis aligned and out of proportion. Please let me know if there's a specific option to make sure it's responsive across various devices and screen sizes.
Hi libertydigital,
We really need access to your site so we could take closer look. You can test our demo sites on both PC and Mac and you will see that everything looks fine. You can try to disable all third party plugins and then test your page
Kind regards
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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