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I tried different times to change my header image. No matter which size the file has it appears in that very tiny header size all the time. Couldn't find the right size the header file should have. Could you please tell me the right measurements?
The original photo you upload for your logo should be twice bigger than the one you want to be displayed on site, because of retina rule.
So, for example, if you want your logo displayed as 200x100 px, you should upload original photo as 400x200px.
And in Elated Options -> Header, you set the header height initially and on scroll if you use sticky header type, note that logo can\'t be displayed bigger than that height you set there http://screencast.com/t/cYoTwd7bKRN so it will be restricted in height by the Header Height you have set.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thank you for the information. I changed the size like you wrote but there is still a problem. It is displayed right but when the window of the browser is to small the header image disappears. Would be better if it could be scaled down like the rest no?
Hi,
I tried different times to change my header image. No matter which size the file has it appears in that very tiny header size all the time. Couldn't find the right size the header file should have. Could you please tell me the right measurements?
Thank you and all the best,
Julie
Hi there,
Thank you for using our theme.
The original photo you upload for your logo should be twice bigger than the one you want to be displayed on site, because of retina rule.
So, for example, if you want your logo displayed as 200x100 px, you should upload original photo as 400x200px.
And in Elated Options -> Header, you set the header height initially and on scroll if you use sticky header type, note that logo can\'t be displayed bigger than that height you set there http://screencast.com/t/cYoTwd7bKRN so it will be restricted in height by the Header Height you have set.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Thank you for the information. I changed the size like you wrote but there is still a problem. It is displayed right but when the window of the browser is to small the header image disappears. Would be better if it could be scaled down like the rest no?
All the best,
Julie
Hello Julie,
Thank you for using our theme.
We are sorry for the late response, we are currently working with limited resources.
Can you please provide us wp admin with credentials as private response, so we can check it closer.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.