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Can you please provide us wp admin access with credentials so we can check it closer. Also try checking in the back-end of the page where bottom footer is not displayed whether it is disabled, just scroll down to Elated Footer https://www.screencast.com/t/7l3CkITturg and check whether it is disabled.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
We are pleased to hear you overcome issue regarding footer.
Can you please be more specific when this issue occurs, since we tested multiple pages and no one gave as result you were facing, we tried searching and still no result.
Also try disabling all third party plugins since you are using plenty of them and see if issue still occurs, if it does please tell as exactly on which page it occurs so we can remove it.
If there is anything else we can do for you please let us know.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi there,
Where can I enable the bottom footer content on the product tag and category pages (see attached 1)?
Thanks!
Hi there,
Can you please provide us wp admin access with credentials so we can check it closer. Also try checking in the back-end of the page where bottom footer is not displayed whether it is disabled, just scroll down to Elated Footer https://www.screencast.com/t/7l3CkITturg and check whether it is disabled.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Please only reply to my 2nd question, I already fixed the first issue (I disabled the bottom footer area with custom CSS).
Hello there,
We are pleased to hear you overcome issue regarding footer.
Can you please be more specific when this issue occurs, since we tested multiple pages and no one gave as result you were facing, we tried searching and still no result.
Also try disabling all third party plugins since you are using plenty of them and see if issue still occurs, if it does please tell as exactly on which page it occurs so we can remove it.
If there is anything else we can do for you please let us know.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.