Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1149688
Outdated Items
Closed

Comments

  • Kcolwell1991 started the conversation

    Hello,

    I am very excited to try out your theme. However, upon installing, I have noticed that your product contains several outdated items. Is there a newer more updated download that I can have?

    Infinite Gratitude.

    creator/woocommerce/cart/cart-shipping.php,
    creator/woocommerce/cart/cart-totals.php,
    creator/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.0.3,
    creator/woocommerce/cart/shipping-calculator.php,
    creator/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0,
    creator/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.0.0,
    creator/woocommerce/content-widget-product.php,
    creator/woocommerce/global/quantity-input.php,
    creator/woocommerce/loop/loop-start.php,
    creator/woocommerce/myaccount/form-login.php,
    creator/woocommerce/product-searchform.php,
    creator/woocommerce/single-product/add-to-cart/external.php,
    creator/woocommerce/single-product/add-to-cart/grouped.php version 2.1.7 is out of date. The core version is 3.0.3,
    creator/woocommerce/single-product/add-to-cart/simple.php version 2.1.0 is out of date. The core version is 3.0.0,
    creator/woocommerce/single-product/meta.php version 1.6.4 is out of date. The core version is 3.0.0,
    creator/woocommerce/single-product/price.php version 2.4.9 is out of date. The core version is 3.0.0,
    creator/woocommerce/single-product/product-image.php version 2.6.3 is out of date. The core version is 3.0.2,
    creator/woocommerce/single-product/review.php,
    creator/woocommerce/single-product/share.php,
    creator/woocommerce/single-product/tabs/tabs.php

  •  1,845
    Elated replied

    Hi there,

    First of all thank you for using our theme.

    Problem is related to WooCommerce 3.0.x update and our theme is not yet fully compatible with it's version, as you can see here https://themeforest.net/item/creator-a-refined-theme-for-handmade-artisans-businesses-shops/19101474 or specifically here https://www.screencast.com/t/uNS37ujV3h. We are preparing update which will contain WooCommerce compatibility. It is now in testing phase. Theme update will be released very soon, but until then, please downgrade WooCommerce to any 2.6.x version until we release compatibility update. You can download older version from the following link https://wordpress.org/plugins/woocommerce/advanced/ – at the bottom of the page.

    Upon installing older version everything should work and just ignore warning that you need to update WooCommerce to latest version until we release compatibility update.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.