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installing the Elated Instagram Plugin i get an error with the message:
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
We have installed desired plugin, just go to your dashboard and there Plugins > Installed Plugins and find Elated Instagram Feed and just click Activate under it as shown in this screenshot https://www.screencast.com/t/3dlyh8anDf.
Please let us know if this worked out, if not please send us your wp admin access with credentials so we can take closer look.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi there,
installing the Elated Instagram Plugin i get an error with the message:
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
Can you please help me?
Best
Damian
Hello Damian,
We are sorry for the late response, we are currently working with limited resources.
Thank you for using our theme.
Can you please create FTP for us and sent us host, username and pass as private response so we can install it for you.
If there is anything else you need help with, please let us know.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Elated,
I can create the FTP for you. But to who/where should I send the password? I mean, thats a public discussion.
Best
Damian
Hello again,
You can send us right here as private response https://www.screencast.com/t/oKTYfDSwIM and nobody except you and me will be able to see it.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello there,
We have installed desired plugin, just go to your dashboard and there Plugins > Installed Plugins and find Elated Instagram Feed and just click Activate under it as shown in this screenshot https://www.screencast.com/t/3dlyh8anDf.
Please let us know if this worked out, if not please send us your wp admin access with credentials so we can take closer look.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.