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  Public Ticket #1152787
can´t import rev-slider demo
Closed

Comments

  • Eramirez84 started the conversation

    Hi! I have been trying to install the demo content from import plugin Rev-slider and from xml export/rev-slider, but it does not work; at the end of the process says Not acceptable.



  • Eramirez84 replied

    Hello???

  •  1,845
    Elated replied

    Hello there,

    We are sorry for the late response, we are currently working with limited resources.

    "admin-ajax" not found on server issue is usually related to server so please contact your hosting server whether their resources are as required:

    max_execution_time = 300;

    memory_limit = 128M;

    upload_max_filesize = 64M;

    post_max_size = 256M;

    or for some reason ajax is disabled on server and it causes issue.

    Either way, try to contact your server hosting since issue is related to their side and is not theme related.

    Please let us know if this solved issue and if you managed to import necessary content. 

    Thanks.


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