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  Public Ticket #1154006
mobile logo
Closed

Comments

  • mrequillart started the conversation

    Hello,

    When there is no mobile logo configured and "Hide Logo" is set to yes, on a mobile like an iphone, the words "mobile logo" appeared on the page. See image attached. How hide it?

    Best regards
    Marie

  •  1,845
    Elated replied

    Hello Marie,

    Please try disabling all third party plugins since they might cause conflicts with theme settings.

    If still mobile logo text appears you can remove it using custom css provided below, just paste it into Elated Options > General > Custom Css field:

    @media screen and (max-width: 1036px){
        .eltdf-position-center-inner {
            display: none!important;
        }
    }

    Please let us know if this solved issue and if there is anything else you need help with.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • mrequillart replied

    Hello,

    I try to disable third party plugins but this has no effect.

    So I put your CSS code and the problem go away. Thank you. You can close this ticket.

    Best regards

    Marie 

  •  1,845
    Elated replied

    Hello Marie,

    We are pleased to help, if there is anything else we can do for you please let us know.

    As you said, we are closing this ticket.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.