Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
When it comes to 404 page appearing while previewing Portfolio Page, please make sure if you have changed the Portfolio Slug to go to Settings > Permalinks and there just save changes https://www.screencast.com/t/4S246fs3Tx.
Please let us know if this solved issue and if not please send us your wp admin access with credentials so we can have closer look.
If there is anything else we can help you with, please let us know.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
I have imported the demo content succesfully but nothing is showing in the website. If I select "preview" in a page, nothing is showing anyway.
Why is that?
Forget about it, it was my server, thanks!
Now what's happening is that when I preview a Portfolio Page that I am creating, doesn't exist. (error 404).
Thanks in advance!
Hello there,
Thank you for purchasing our theme.
We are pleased to hear you overcome first issue.
When it comes to 404 page appearing while previewing Portfolio Page, please make sure if you have changed the Portfolio Slug to go to Settings > Permalinks and there just save changes https://www.screencast.com/t/4S246fs3Tx.
Please let us know if this solved issue and if not please send us your wp admin access with credentials so we can have closer look.
If there is anything else we can help you with, please let us know.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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