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  Public Ticket #1162162
Content not showing
Closed

Comments

  • mimidesign started the conversation

    Hello,

    I have imported the demo content succesfully but nothing is showing in the website. If I select "preview" in a page, nothing is showing anyway.

    Why is that?

  • mimidesign replied

    Forget about it, it was my server, thanks!


    Now what's happening is that when I preview a Portfolio Page that I am creating, doesn't exist. (error 404).


    Thanks in advance!

  •  1,845
    Elated replied

    Hello there,

    Thank you for purchasing our theme.

    We are pleased to hear you overcome first issue.

    When it comes to 404 page appearing while previewing Portfolio Page, please make sure if you have changed the Portfolio Slug to go to Settings > Permalinks and there just save changes https://www.screencast.com/t/4S246fs3Tx.

    Please let us know if this solved issue and if not please send us your wp admin access with credentials so we can have closer look.

    If there is anything else we can help you with, please let us know.

    Thanks.  


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