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  Public Ticket #1163697
Listing Header Background Problem!
Closed

Comments

  • erayersen started the conversation

    hi,

    i had a problem with header background color in listing page.

    Homepage and other ones getting normal but when i open the http://www.neyapsak.biz/burayagidebiliriz/ listing page, it shows white background and my main menu gone cause my menu color is white.

    how can i solve this problem?


    also where is the logo height css? i cant find i need to make bigger.


    thank you.

  •  1,845
    Elated replied

    Hello there,

    Thank you for purchasing our theme.

    When it comes to header color as long as we can see on the page provided there is black header as it should be https://www.screencast.com/t/KefNrjWY7s however, if you want to make sure all header become black please use Custom Code provided below, just paste it into Elated Options > General > Custom Css field https://www.screencast.com/t/Tg5RIbTunNg

    .eltd-menu-area {
        background-color: black!important;
    }

    For the logo height, the original photo you upload for your logo should be twice bigger than the one you want to be displayed on site, because of retina rule.

    So, for example, if you want your logo displayed as 200x100 px, you should upload original photo as 400x200px.

    And in Elated Options -> Header, you set the header height initially and on scroll if you use sticky header type, note that logo can\'t be displayed bigger than that height you set there http://screencast.com/t/cYoTwd7bKRN so it will be restricted in height by the Header Height you have set.

    Please let us know if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • erayersen replied

    yes :)) cause i made it. i found the class from source code and added in custom css. 


    one of my question instagram widget not working? i wrote my user name and other configuration but still not working.


  • erayersen replied

    also i bought eventon plugin from code canyon, is it possible to add our system?

    for example if user wants to send a event to me before log in and send to event from dashboard.?

  •  1,845
    Elated replied

    Hello there,

    First, try this solution:

    Login to your WP admin. In the same browser window, open instagram.com in a new tab, and logout for any profile you’re logged in at the moment.

    Then go to Elated Options -> Social, and click Reconnect button for Instagram, and it will ask you for a new account you want to login to.

    If that does not help, please send us WP admin access and a login link in your next reply so we can check this on your end.

    If this doesn't solve the issue please try this:

    If you have access to your database, please open wp_options table. Inside the table find 3 rows, first with option_name: eltd_instagram_code, second with option_name: eltd_instgram_access_token and third with option_name: eltd_instagram_user_id. Delete option_values from those rows. https://www.screencast.com/t/luHqYvKXGln , and reset (clear content) for three rows, just ignore "qode" prefix in previous screenshot and in your case it will be "eltd" prefix. If you don't have access to your site's database, please ask your hosting to do it for you. When you clear that 3 fields, you will be able to login with your instagram account, as first time.

    When it comes to the third-party plugins we can not guarantee that they will work properly with our theme since we haven't tested them.

    Please let us know if there is anything else we can do for you, please let us know.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.