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Okay
  Public Ticket #1164005
Logo
Closed

Comments

  • krnewsom started the conversation

    I've uploaded my logo  via the elated options and the vino logo is still being used.  

  •  1,845
    Elated replied

    Hello there,

    After you have changed logo in Elated Options > Logo as you have shown us in the screenshots, just go to page that still has same logo. Go to back-end of that page and scroll down to Elated Logo section and there set desired Logo https://www.screencast.com/t/gNfNRai0SMNj instead of default one.

    Repeat same process for each page that does not apply logo change.

    Please let us know if this solved issue and if there is anything else we can do for you..

    Thanks.


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