Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello, Would it be possible to find out where to look in the code (folders / files) to find out how current keyword and search fields work.
I am with a development and on time saving to find out where to look to change the search .... by keywords.
Because right away you sell the theme like that until it does not work. Apparently, I'm not the only one to have this kind of gaps on the all on the forums on the forums.
The concern I sold the theme and site to a customer who threatens to send me to court with lawyers because the site does not work as it should work!
As we previously answered on your question regarding this issue, we really are not in position to accept any custom work since we are lately overwhelmed with tickets from various customers with various demands and we can only do so. We can not do custom work as well, since that requires a lot of time and effort so we need to primarily focus on providing support to all our customers.
We totally understand your situation but we honestly think that you understand ours as well.
Best regards.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
Would
it be possible to find out where to look in the code (folders / files)
to find out how current keyword and search fields work.
I am with a development and on time saving to find out where to look to change the search .... by keywords.
Because right away you sell the theme like that until it does not work. Apparently, I'm not the only one to have this kind of gaps on the all on the forums on the forums.
The
concern I sold the theme and site to a customer who threatens to send
me to court with lawyers because the site does not work as it should
work!
Thank you.
Hello there,
As we previously answered on your question regarding this issue, we really are not in position to accept any custom work since we are lately overwhelmed with tickets from various customers with various demands and we can only do so. We can not do custom work as well, since that requires a lot of time and effort so we need to primarily focus on providing support to all our customers.
We totally understand your situation but we honestly think that you understand ours as well.
Best regards.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.