Hello there,

Thank you for purchasing our theme, we are so pleased to hear that you like our theme.

In order to import demo content go to Elated Options > Import and there select desired import type https://www.screencast.com/t/5zO9Fe8Hy.

When importing demo content, before you hit import, disable all 3rd party WP plugins (to free up server resources), then go to import and open chrome developer tools, hit Import and watch console for errors. When some error occur refresh import page and repeat the process. Importing demo content must reach 100% without displaying error in console. So repeat it until console is clear (sometimes you have to repeat process for 10 times or more).

Please note that this is common issue when importing demo with all theme authors since demos become more robust so they can satisfy needs of all customers.

Common problem with Import can be WordPress memory limit and upload time, and it is good if you can increase these values or ask your hosting service to do that for you.

max_execution_time = 300;

memory_limit = 128M;

upload_max_filesize = 128M;

post_max_size = 256M;

max_input_vars  = 3000;

http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

Also make sure your service hosting is not blocking import form our demo server.

Please let us know if you managed to import demo content.

Thanks. 

Hello again,

Please contact your server hosting to raise those PHP resources we mentioned in previous answer

max_execution_time = 300;

memory_limit = 128M;

upload_max_filesize = 128M;

post_max_size = 256M;

max_input_vars  = 3000;

And try again after they raise them.

IF you still have problem please provide us wp admin access with credentials as private response and we can try to import for you, also we can try to import via xml since this method requires less resources.

Please let us know if there is anything else we can do for you.

Thanks.

Hello again,

You can set what will appear on Blog Single page in Elated Options > Blog > Blog Single, and for your needs just click No under Show related Posts and Enable Prev/Next Single Post Navigation Links, marked in screenshot.

Please let us know if this solved the issue and if there is anything else we can do for you.

Thanks

Hi fallet, 

No need to thank really, we are more than glad to help
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.

Kind regards