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  Public Ticket #1169923
Theme editing
Closed

Comments

  •   onevadim started the conversation
  •  1,845
    Elated replied

    Hello there,

    First of all that you for choosing our theme.

    You can import all the pages that are shown in our demo and get this site http://superfood.elated-themes.com/. In order to import demo content go to Elated options > Import and there select desired Import Type and click Import https://www.screencast.com/t/K6DNAUOEiTZS.

    When importing demo content, before you hit import, disable all 3rd party WP plugins (to free up server resources), then go to import and open chrome developer tools, hit Import and watch console for errors. When some error occur refresh import page and repeat the process. Importing demo content must reach 100% without displaying error in console. So repeat it until console is clear (sometimes you have to repeat process for 10 times or more).

    Please note that this is common issue when importing demo with all theme authors since demos become more robust so they can satisfy needs of all customers.

    Common problem with Import can be WordPress memory limit and upload time, and it is good if you can increase these values or ask your hosting service to do that for you.

    max_execution_time = 300;

    memory_limit = 128M;

    upload_max_filesize = 128M;

    post_max_size = 256M;

    max_input_vars  = 3000;

    http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

    Also make sure your server is not blocking import from our demo server.  

    Also since you are using Wordpress and VC for the first time there are a lot of useful information on how to set up your site using our theme on this page http://superfood.elated-themes.com/documentation/.

    For any other question please feel free to ask and we will gladly help you with setting up your site.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •   onevadim replied privately
  • onevadim replied

    I found how to do it. Thanks!

  •  1,845
    Elated replied

    Hello there,

    We are pleased you overcome the issue.

    Please let us know if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.