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  Public Ticket #1171650
WooCommerce & Visual Composer
Closed

Comments

  • Charles started the conversation

    Your doc says install WooCommerce prior to import.  I did and WC pointed out several outdated  files in the MrSEO theme. Can MrSEO be made current with WooCommerce?  How is this handled going forward?

    Also, Visual Composer is out-of-date.  Purchased MrSEO theme today, is there any chance of getting an updated VC?

    Waiting for your reply to continue installation.

    Thanks!

  •  1,845
    Elated replied

    Hello there,

    First issue is related to WooCommerce 3.0.x update. Our theme is not fully compatible with that version yet. We are preparing update which will contain WooCommerce compatibility. It is now in testing phase. Theme update will be released very soon, but until then, please install any 2.6.x WooCommerce version until we release compatibility update. You can download older version from the following link https://wordpress.org/plugins/woocommerce/advanced/ – at the bottom of the page.

    For the Visual Composer update, since it is pre-packeted plugin and it will be updated with next theme update, that will be soon as we mentioned in first issue. Until than, please ignore warning and VC will work fine. You can read more about bundled plugins read following Envato article https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.245886596.1068361229.1494855372-1438803025.1429707923

    Please let us know if there is anything else we can do for you.

    Thanks.  


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  • Noelia replied

    more than 3 months later we are still wating??

  •  1,845
    Elated replied

    Hi,

    1) Our theme is not fully compatible with WooCommerce 3.1 and that why you get warning messages, but everything will work fine so you can update WooCommrece plugin, and there should be no issues. So, there is no issue with theme compatibility with WooCommerce plugin functionalities, so you can ignore those warnings.

    2) You can download latest Visual Composer plugins version from next link https://www.dropbox.com/sh/pyglq8ku0xs0m03/AAB0lZKBwTYSOyWFLzayvP7ra?dl=0 and just delete previous version of plugin, and install new one. Also, if you still struggle with plugin update, please provide us FTP and WP admin access as private response so we can do that for you.

    Please let us know if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.