Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello Elated team. First of all thank you for this beautiful product. The theme works well but unfortunately i am experiencing an issue when new users try to add a listing.
It shows them this message on profile page when clicking on Submit New
Listing : “You don’t have permissions to add new listing” Only i can add new listings (as admin). When i created a test profile i have noticed this error. I tried to change the role for users from subscriber to admin but this did not help. I have already written on the forum that i am using latest theme version with latest required plugins
Sorry for the late response on the previous ticket, however we have answered you there regarding this issue and please continue there with further questions.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello Elated team. First of all thank you for this beautiful product. The theme works well but unfortunately i am experiencing an issue when new users try to add a listing.
It shows them this message on profile page when clicking on Submit New Listing : “You don’t have permissions to add new listing” Only i can add new listings (as admin). When i created a test profile i have noticed this error. I tried to change the role for users from subscriber to admin but this did not help. I have already written on the forum that i am using latest theme version with latest required plugins
Thank you in advance
Hello there,
Sorry for the late response on the previous ticket, however we have answered you there regarding this issue and please continue there with further questions.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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