Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We have checked your site and all demo content seems to be imported properly.
However for the error in page About or this error https://www.screencast.com/t/ht1tPYRKQeZV it is related to Google Map APi key not be generated, just generate it and paste it into ELated Options > General > Google API > Google Map Api Key field https://www.screencast.com/t/2T6YGcNg84 and there should be no error displayed anymore, however it does not affects page content.
For the page Our Process in console there is such error https://www.screencast.com/t/bArlVkuq and it happens when you use Title Background Image from our demo and it sometimes can cause issues with content rendering and some content of the page is missing. Just go to back-end of that page scroll down to Elated title section and change Background Image https://www.screencast.com/t/JtqLldk9glDu.
If any other page display same error in console please do the same for them.
Please let us know if this solved the issues and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
We are pleased to help. If there is anything else we can do for yo, please let us know.
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I recently purchased a theme, imported demo but demo pages are not complete. need help
anyone here to reply ?
Hello there,
Sorry for the late response.
Thank you for choosing our theme.
Can you please send us your wp admin access with credentials as private response so we can check it closer.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hello, no one is here to reply? please do something, i need it to be done asap.
Hello there,
Sorry for the late response.
We have checked your site and all demo content seems to be imported properly.
However for the error in page About or this error https://www.screencast.com/t/ht1tPYRKQeZV it is related to Google Map APi key not be generated, just generate it and paste it into ELated Options > General > Google API > Google Map Api Key field https://www.screencast.com/t/2T6YGcNg84 and there should be no error displayed anymore, however it does not affects page content.
For the page Our Process in console there is such error https://www.screencast.com/t/bArlVkuq and it happens when you use Title Background Image from our demo and it sometimes can cause issues with content rendering and some content of the page is missing. Just go to back-end of that page scroll down to Elated title section and change Background Image https://www.screencast.com/t/JtqLldk9glDu.
If any other page display same error in console please do the same for them.
Please let us know if this solved the issues and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
perfect, it works, thanks.
Hello again,
We are pleased to help. If there is anything else we can do for yo, please let us know.
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.