Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1173570
loading time
Closed

Comments

  •  2
    djgraphik started the conversation
    May 17, 2017 at 5:05am

    hello here we have set complete theme and site is live now of your theme superfood

    but here we facing issue of website load its take so much time to load, even we have created very light grpahics again and set in home page but still its take so much time.. please check and fix this.

    also now we plan to change the server, but our conern its again take somuch issue to upload to new server as waht we faced to install theme first time.

    so kindly tell what you can do in this..
    thanks

    Dharmendra Jain

  •  2
    djgraphik replied
    May 17, 2017 at 11:18am

    here m still waiting for solutions and reply

  •  1,845
    Elated replied
    May 18, 2017 at 1:23pm

    Hello there,

    We have tested your site speed using gtmetrix.com and the results are suggesting that you need to optimize your site a bit more.

    1) First of all you need to optimize your images a bit since they take too much time to laod. You can use some online tool www.jpegmini.com/.

    2) Also you can install some plugin for cache, like WP Fastest Cache:

    https://sr.wordpress.org/plugins/wp-fastest-cache/

    http://wordpress.org/plugins/wp-super-cache/

    https://wordpress.org/plugins/w3-total-cache/

    or premium one http://wp-rocket.me/

    3) Leverage browser caching:
    http://www.feedthebot.com/pagespeed/leverage-browser-caching.html

    4) Use ate least PHP 5.4.x or greater in order to process PHP code faster, and to fix older version bugs. Note that wordpress is now recommending PHP 7.

    Please let us know if any of the suggestions above improved your site loading speed.


    If the new server has recommended PHP version and recommended PHP resources there should be no problem installing this theme and migrating the site as well.


    If there is anything else we can do for you, please let us know.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.