Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello, I'm having problems with the Lysting Type, when I want to modify the custom Fields Creator and I press record, it does not record them, it happens to me with the Cuisine model that it brings in the Demo, as well as if I create any of 0.
It does not let me engrave what I modify or create within the Listing Type. Can you tell me what to do?
The issues like this, when certain changes are not saved or not applying are usually related to server side, to be more precise, to it's PHP resources that are low and that got overloaded and can save/apply changes made in theme.
Some recommended PHP server resources are
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 64M;
post_max_size = 256M;
and also your server should have at least PHP version 5.4, but since you probably indent to use WooCommerce you will need at least PHP 5.6. Aslo keep in mind that WordPress recommends usage of PHP 7.
Please contact your server hosting service and check those values and if they are below recommended please ask them to increase them.
Please let us know if this was helpful and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, I'm having problems with the Lysting Type, when I want to modify the custom Fields Creator and I press record, it does not record them, it happens to me with the Cuisine model that it brings in the Demo, as well as if I create any of 0.
It does not let me engrave what I modify or create within the Listing Type. Can you tell me what to do?
regards
Hello there,
The issues like this, when certain changes are not saved or not applying are usually related to server side, to be more precise, to it's PHP resources that are low and that got overloaded and can save/apply changes made in theme.
Some recommended PHP server resources are
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 64M;
post_max_size = 256M;
and also your server should have at least PHP version 5.4, but since you probably indent to use WooCommerce you will need at least PHP 5.6. Aslo keep in mind that WordPress recommends usage of PHP 7.
Please contact your server hosting service and check those values and if they are below recommended please ask them to increase them.
Please let us know if this was helpful and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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